Hawaii is courting tourists from China with elevated service and its World War II stories, as the number of Chinese travelers to the islands has soared in recent years.
The population of Chinese visitors to the war memorial complex, which is a combination of several sites at Pearl Harbor, has increased from 5 percent to 9 percent out of a total of 1.5 million tourists to the islands last year, said Eileen Martinez, chief of interpretation of WWII Valor in the Pacific National Monument.
For Martinez, it is an important task to figure out how to better accommodate more and more incoming Chinese guests.
“We are currently studying our Chinese visitors and the reason why we are doing that is because we are having an increasing number of visitors from China,” she said during an interview with Xinhua.
“We want to understand what their expectations are, what does the person from China know about this history, and how we can best help that visitor to understand the history,” she said.
Martinez and her staff have contacted students from the University of Hawaii who worked at local tour companies, as well as other Chinese and their local travel services, to solicit ideas on how to better cater to the needs of Chinese visitors.
“We had a special study, by talking to tour companies and visitors, to find out what their experience is,” she said.
“When America got involved (in WWII), Japan was occupying China. People in China assisted in so many ways and places as our ally, and we were very strong parties. That is something very important to communicate about,” she said.
For that purpose, Martinez’s organization has published brochures in Chinese, as one of the 35 language versions of publications they have had printed.
A year and a half ago, a group of Chinese writers paid a visit to the memorial. Although Martinez did not speak with them in person, she could realize that more and more Chinese want to learn about World War II here.
“The story of Pearl Harbor on Dec. 7, 1941 is also important to China,” she said.
Chinese visitors, many of whom come on package tours, can be seen everywhere at the sites. Like visitors from the United States and elsewhere, they watch war videos, snap pictures of war relics and pay tribute to the deceased U.S. servicemen and civilians.
A Chinese visitor whose surname is Wang, was excited about his trip to Pearl Harbor. Wang is a history buff who has known very well the Japanese bombing of Pearl Harbor on Dec.7, 1941. Wang spent the best part of his day visiting the USS Missouri, the ship where Japan officially surrendered, and other sites.
“This opportunity is very important to me,” said the middle-aged visitor from Beijing. “Although I have a good grasp of the WWII history, I still cherish the experience as I am able to visit the place where the real and fierce war was really fought.”
Posted August 28th, 2010
by badboy